About Us
Specialist Seating, Posture and Mobility Consultancy
Complete Consultancy provides independent specialist assessment, advice and reporting for individuals with complex physical needs, including those following catastrophic injury, clinical negligence, neurological conditions and long-term disability.
We offer expert evaluation of seating, mobility and 24-hour postural management needs, helping case managers, rehabilitation teams and families identify risks, address gaps in current provision, and develop practical, evidence-informed recommendations.
Complete Consultancy was founded by Caroline to provide a more personal, independent approach to specialist postural care, ensuring every individual receives thoughtful, clinically informed support tailored to their needs.
Learn about Caroline
My professional journey has always been driven by a deep passion for helping people improve their quality of life. As a Physiotherapist, I’ve had the privilege of working with individuals of all ages and abilities, supporting them through injuries, musculoskeletal conditions and movement disorders. This experience has become a great tool in my practice as a postural and seating specialist. I first stepped into the world of seating in 2008, and it quickly became clear that postural management was something I cared about deeply. I have spent many years working across several wheelchair services around London, refining my clinical skills and gaining extensive experience in special seating. This exposure allowed me to understand just how transformative the right seating solution can be — physically, functionally and emotionally. My approach to posture is rooted in the belief that optimal alignment should be considered across the full 24 hours, not just when a person is seated in their wheelchair. When posture is supported throughout the day and night, we can help prevent musculoskeletal deterioration, minimise the risk of skin breakdown, enhance respiratory and circulatory function, and even support mental wellbeing and bone density. These benefits shape the foundation of my practice today. As part of my work, I place strong emphasis on comprehensive assessment, looking not only at clinical presentation but also at environmental considerations and personal goals. Every individual’s needs are unique, and my aim is always to ensure that the solutions offered are truly tailored, comfortable and effective. This philosophy inspired me to create Complete Consultancy, with the aim of providing a more personal, independent and specialist approach to postural and seating care. I wanted to create a consultancy where clinical reasoning and individual needs are given equal importance, while ensuring that specialist advice is accessible, transparent and approachable for everyone. My aim is to help people access the right advice and support to achieve better long-term outcomes. Alongside my specialist experience in seating and postural management, I have extensive experience in report writing for individuals with complex physical needs, including those following catastrophic injury, clinical negligence, neurological conditions and long-term disability. This experience enables me to provide clear, evidence-informed clinical reports that identify needs, explain clinical reasoning and provide practical recommendations for individuals, families and professional teams.
Our Approach
At Complete Consultancy, we provide independent, person-centred advice based on detailed assessment, clinical reasoning and an understanding of each individual’s goals, environment and long-term needs.
We do not supply equipment directly. Instead, we provide impartial specialist guidance to support informed equipment provision and decision-making, ensuring recommendations are clinically appropriate, tailored to the individual and focused on achieving the best possible outcomes.
How We Can Help You
Our Services
Wheelchair Assessment for paediatrics and adults
A comprehensive wheelchair assessment including detailed postural analysis, functional needs, and equipment recommendations. We assess positioning, mobility, comfort, safety, and independence to identify the most appropriate wheelchair and accessories for each individual.
24-Hour Postural Support Assessment
A holistic assessment of postural needs across the full 24-hour period. This includes sleeping, daytime seating, classroom or educational seating, mobility, and pressure care. We consider how positioning needs change throughout the day and night to support comfort, function, skin integrity, and participation.
Specialist Seating Assessment
Comprehensive specialist seating assessments for individuals requiring additional postural support. This includes modular and custom seating solutions, alongside a full postural assessment to identify the most appropriate level of support, positioning, and pressure management.
Physiotherapy & Postural Prevention
Physiotherapy interventions informed by detailed postural analysis. We focus on prevention, movement, positioning, joint and muscle health, and maintaining function, with personalised recommendations designed to reduce the risk of secondary postural and musculoskeletal complications.
Independent
Clinical Reports
Detailed, evidence-informed reports for case managers, solicitors, insurers and rehabilitation teams, providing clear clinical reasoning, identified risks, recommendations and future considerations.
Start with a free initial telephone consultation
We'll discuss your needs, answer your questions and advise on the most appropriate next steps. If you prefer email, you can send us an enquiry and we'll be happy to help.
Book a free initial telephone call
The Benefits of an Independent Specialist Assessment
We understand that timely access to specialist postural support is important. By offering independent assessments, we can often provide appointments much sooner than traditional public healthcare pathways, helping individuals access the specialist advice and recommendations they need without unnecessary delays.
Our assessments are personalised, thorough and centred around the individual. We work closely with families, carers and professionals, using clear, evidence-based clinical reasoning to provide practical recommendations that promote comfort, function, independence and long-term postural health.
Why Choose Us
